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Reconnect an account

Why networks sometimes end SolMarrow's access, how you're told, and how to reconnect an account in a few clicks.

Networks sometimes end an app's access, for example when you change your password, remove SolMarrow in the network's settings, or after a long time.

How you know

  • The account shows Reconnect on the Accounts page.
  • We email you once.
  • Posts to that account can't go out until you reconnect.

Reconnect

  1. Open Accounts.
  2. Click Reconnect on the account.
  3. Sign in on the network's page and allow SolMarrow again.

Scheduled posts stay in place. After reconnecting, open any that failed and post them again.

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Still need help? Email support@solmarrow.com. A person reads every message and answers within 1 business day.