Contact support
How to reach the SolMarrow team, what to include so we can help fast, and where to check the live service status.
We are happy to help with setup, posting or billing.
How to reach us
- Email: support@solmarrow.com
- In the app: Settings → Help & support.
A person reads every message. We answer within 1 business day (Monday to Friday), usually much sooner. Outages and payment problems go to the front of the queue.
Include these details
- What happened and what you expected.
- Steps to see it again.
- The network and, for a failed post, the error shown in the calendar.
- A screenshot, if you can.
Service status
See live status at solmarrow.com/status.
Still need help? Email support@solmarrow.com. A person reads every message and answers within 1 business day.